• 603.865.1321

COVID-19 Response

COVID-19 First Responders, Nurses, Providers, and Healthcare Workers

Please know that all of us here at Counseling Associates value and are grateful for your work on the frontlines. If you need assistance or support, please call 603-678-4751 and you will be connected promptly to a member of our COVID Support Team.

Grocery Workers, Pharmacy Staff, Delivery Providers and all of you working outside of your homes and supporting our communities, thank you. If we can support those of you supporting us, we would welcome the opportunity. Please call 603-678-4751 to reach our COVID Support Team.

CA Covid Resources (pdf)
Thanks for putting your trust in us.


In an effort to exercise extreme caution for our clients, staff and those most at-risk within our communities and to comply with the Governor's orders and recommendations of the Center for Disease Control (CDC) and World Health Organization (WHO), all sessions are currently being coordinated via telehealth until further notice.

While our offices are temporarily closed to the public, please know that office staff will remain available by phone for assistance, to answer any questions, and help with scheduling and payment issues. Please do not hesitate to call.

What We Are Doing

Thank you for your patience and collaboration as we work through these challenging times. We are working hard to minimize disruption of care for those of you who count on our services, do our part to minimize transmission of the virus, and maintain and support the health of our valued employees.

  • We have expanded our telehealth program so that all sessions can be coordinated via the Zoom for Healthcare user-friendly, secure telehealth portal. During this current state of emergency, clients with all insurances are able to access covered telehealth services from their home.
  • Many scheduling issues will be successfully addressed via telehealth. While our standard cancellation policy does remain in effect, in those cases where an appointment needs to be canceled due to illness or the care of family members and telehealth is not a possibility, cancellation fees will be waived during this public health emergency.
  • We continue to monitor COVID-19 reports from the Centers for Disease Control (CDC), the NH Department of Health and Human Services (NH DHHS) and information from our local communities so we can respond quickly to continue to ensure the safety of our clients and the CA team.


  • Telehealth is covered by all insurances during the current state of emergency.
  • For existing clients, sessions can be coordinated on either our secure Zoom for Healthcare platform or via phone.
  • For new clients, initial sessions are coordinated via our secure Zoom for Healthcare platform.

Contact us at (603) 865-1321 for more information.


(Read the pdf)

CA: Helping People Lead Thriving Lives

  • Are sadness and worry standing in the way of getting things done or enjoying your life?
  • Are you struggling with parenting concerns or is your family fighting day after day?
  • Does it feel like you and your partner can't understand each other?
  • Are you concerned about your own or a loved one's drinking?
  • Does your life feel out of balance?
  • Do you have goals for the future and you want support in achieving them?


Counseling works by helping you get a new perspective on things. Your counselor will help you examine your thoughts, feelings and behaviors in a more objective way. You can learn more effective ways of dealing with a situation or problem, even those that seem hopeless.

At Counseling Associates we take a strengths-based counseling approach to assist you in moving toward your goals and opening doors to new possibilities. With multiple clinicians and areas of expertise, we are able to offer comprehensive, specialized services for adults, children, adolescents, couples and families.


Counseling is about collaboration. You and your therapist will both work together to create the change you are looking for. We are committed to using our skills to help you harness the strengths and capacities you already possess in order to more effectively move out of the problem and into the solution.

You may also have other resources in place. We value the collaborative relationships we have with medical, school and other professionals in the area that enable us to offer high quality, coordinated care when requested.


What is best for you? Counseling Associates has four offices conveniently located in the communities of New London, Newport, Claremont, and Hanover, New Hampshire.

In addition to normal business hours, we offer a range of early morning and evening hours as well as limited weekend hours. While these hours tend to be in high demand, we will work with you to create a schedule that works for your schedule.

Wondering about health insurance?

Most health insurance plans offer coverage for mental and behavioral health services. We are participating providers with many companies including Anthem, Blue Cross/Blue Shield, Cigna, Harvard Pilgrim, United Behavioral Health, Optum, Aetna, Medicare and NH Medicaid. Call your insurance company to inquire about your particular benefits.

Counseling Associates of Claremont
251 Elm Street
Claremont, NH 03743
Claremont: Map and Directions

Counseling Associates of Newport
Newport Health Center at 11 John Stark Highway
Newport, NH, 03773
Newport: Map and Directions

Counseling Associates of New London
35 Newport Road
New London, NH 03257
New London: Map and Directions

Counseling Associates Upper Valley
2 Buck Road – Suite C
Hanover, NH, 03755
Upper Valley: Map and Directions